Safer play and support
Practical limits, taking a break and finding support.
6 guides in this topic
How to set practical limits and take a break from sweepstakes casinos
Turn a spending or time limit into specific account settings, and remove the reminders that keep pulling you back.
Self-exclusion, time-outs and account closure
Choose the restriction you need, confirm which accounts it covers and keep support available for records or an existing prize request.
How to stop casino emails, texts and notifications
Turn off promotions across account settings, email, texts and devices, then document any contact that continues after opting out.
Supporting someone whose casino play is causing harm
Prepare a calm conversation, offer practical help and protect your own wellbeing when someone else's play is affecting you.
Build a casino complaint that is easy to investigate
Create a clear timeline, attach the right evidence and request a specific remedy while keeping personal documents private.
Shared devices: protect casino accounts and purchases
Separate device access, browser payments and app-store controls so a shared phone or computer does not expose your casino account.