Closed casinos and service changes

Final date to submit a prize request

October 23, 2026 at 11:59 p.m. PST

Remaining Sweeps Coins have no playthrough requirement. The prize-request minimum is 1 SC. Gift cards still require 50 SC. Identity verification and transaction limits still apply.

Submit requests through the official redemption page.

• Official closure notice
• Official redemption page

Eligible requests submitted by August 20, 2026 at 11:59 p.m. Eastern Time could continue processing after account closure, subject to verification. No later request window is announced.

Contact [email protected] for account records or questions about pending requests.

• Operator notice

Contact [email protected] for account enquiries.

• Official closure notice

• Operator notice

Contact [email protected] for account enquiries.

• Official service notice

• Operator notice

The September 30, 2025 final request deadline applied only to already verified accounts; new verification had stopped. The operator aimed to process eligible requests before October 1, when service and support ended. This was not a guarantee that every request was paid.

Contact [email protected] for account enquiries.

• Current operator notice

Account enquiries: [email protected].

• Recorded website

Contact [email protected] for enquiries.

• Current inquiry page

• Recorded website
• Current terms page

Contact [email protected] for account enquiries.

• Operator notice